Shipping times and costs - Pro-M Store

Spedizione gratuita per ordini superiori a 49 € • Anche pagamento alla consegna

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Shipping times and costs

COSTS

Efficiency is our priority: all shipments are made with couriers GLS and DHL (including remote areas).

For Italy and Europe the cost is € 4.90. Shipping is free in Italy and European Union countries (except Finland) for orders over € 49.00. 

For Extra UE countries and for Finland the minimum amount for Free Shipping is € 89,00.

There is no minimum order except for the following locations:

Azores and Madeira: minimum order €250,00.

Canary Islands: minimum order of €200,00.

Cyprus: minimum order € 150,00.

Corsica: minimum order € 150,00.

Malta: minimum order € 100,00

DELIVERY METHODS

SHIPPING & BILLING ADDRESS

During the purchase process you can use a different address than your residential address, distinguish between residential and billing address.

TRACKING

We’ll send you an e-mail with your tracking number so that you’ll be able to follow up your shipment status, showing scheduled delivery date.

FRONT STREET DELIVERY

Courier will deliver front street, we remind you that deliveries to the correct floor of the building are not possible, same as deliveries by appointment.

In case of absence of collect authorized person (purchaser, familiar, person of trust, door man) the package cannot be delivered and will be stored at the GLS or DHL carriers' premises. 

TIMES

We strive to ensure delivery of your purchases within 2/5 working days of payment. You will be contacted immediately in the event of any delays.

Orders with the fastest delivery are those placed with online payment (PayPal) and countersign. For orders with deferred payment, such as bank transfer, the shipping date may vary by a few days, as these orders are processed upon receipt of payment confirmation.

During holiday periods (in August and the Christmas period), lead times might be longer, all details will be shown in homepage.

 

CONTACT US FOR INFO, SUGGESTIONS AND SIGNALS:

Pro-M S.a.s. Di Biffi Giovanni & C.

Head office: Via Gallarate 108, 20151 Milano
Showroom: Via Gallarate 108, 20151 Milano - Via Giovanna d'Arco, 2, 24066, Pedrengo (BG)
VAT no. 12284800153
eshop@pro-mstore.com - www.pro-mstore.com